Ask a Librarian Service
Head to the Reference desk on the library’s first floor. The reference desk operating hours are: Sunday to Thursday from 9:00 am till 4:00 pm.
Internal Call Egypt: (02) 2618 6100/110 ext: 1105 - Hotline16383.
From abroad: 2 (02) 2618 6100/110 ext: 1105.
Phone service operating hours operating hours Sunday to Thursday from 9:00 am till 4:00 pm.
My Library Account
Library patrons may use their library account for a variety of services provided by the library such as accessing the catalogue, as well as renewals, requests, recalls, and updating personal information. Creating a library account to make use of the online library services requires:
Off-campus Access Login
To access electronic resources off campus library users must make sure that their computers appear on the university network. This is achieved by installing Virtual Private Networking (VIP) software and have it running.
For more information or help on getting installed please contact the library Help Desk or ITS .
Document Delivery & Requesting Items
Students, staff, and faculty members can use the document delivery service to request and borrow materials not available in university library collections. Requested items shall be collected and returned at the library Help Desk. For assistance please contact: email@example.com
Photocopying, Scanning and Printing
The FUE Library provides a full range of on campus photocopying, Scanning, and printing services are strictly governed by a copyright law of photocopying, which stipulates that only ten percent of any book or document may be photocopied.
Wireless Network Service
The university library provides students and staff with a wireless network that can be accessed from inside the library. This network allows students and staff to access library materials and the Internet from laptop computers anywhere within the library building.
Disability Services and Assistive Technology
The university library provides access to any users, who may have disabilities. The library is located on the second floor of the main administration building and accessible by elevator from the main entrance on ground level. The assistive technology area has height adjustable desks for wheelchair and ergonomic chair users, and is equipped with modern, user friendly technology, such as Personal Computers (PCs), scanners, photocopiers, projectors etc.
- The assistive technology area has height adjustable desks for wheelchair and ergonomic chair users, and is equipped with modern, user friendly technology, such as Personal Computers (PCs), scanners, photocopiers, projectors etc.
- Restrooms and lockers are available for use of disabled library users. For assistance, contact or visit the library Help Desk.
- The library staff are available to assist disabled library users with various services, including locating and fetching books, bound journals, tapes, DVDs, and CDs.
- Library staff can also assist disabled users with fifty pages or less of photocopying, on condition that a twenty-four hours advance request for any photocopying is made, as the ability to provide photocopying on demand cannot be guaranteed. For assistance with photocopying, please contact (NAME, contact no., email) or visit the library Help Desk.
- Research assistance, such as keyboarding a computer search or consultation for help in papers and assignments, is available from library staff, provided an appointment has been made in advance.
- Telephone assistance for searching out items on the online catalogue (LibLime Koha), as well as extensions for reserves or loan periods are also available for disabled patrons.
The library offers diverse electronic and printed resources to help users find information that they nay need for completing assignments and research. Research assistance is conducted by the reference staff, who make themselves available to help library users find their way to library resources and begin the process of locating the information they want, be it in print or electronic format. The reference area contains numerous Internet computer workstations that give access to the library’s online catalogue and various other electronic information resources. Moreover, the reference services has a collection of reference books, which cannot be removed from the library.
There is a service for borrowing and returning books to and from users. To borrow books you need first to create an account at the circulation desk with a valid university ID and to check out books, you must bring the book or material to the library’s circulation desk The date on which you must return the books will be stamped on the inside of the front cover.
The loan of books for undergraduate students can be extended for an extra week after the date it is due for return, unless the items are needed by another library member who has reserved them. Renewals can be made in person or online through the user’s library account.
Books should be returned on or before the due date. If books are not returned on time to the library staff at the circulation desk, the borrower be fined.
To ensure fair usage, the library allows members to recall books that have already been checked out. This is done by filling out the recall form, by which the library sends notice to the borrower to bring the book back within a week, otherwise a fine is applied. Please note that this also allows for someone else to recall a book that you have borrowed.
To reserve a book please follow the following steps:
- Create a user name and password.
- Log-in and search the catalogue for the required book.
- Click on the icon “Place Hold” in front of the required book.
- Your name will be added to the waiting list for the reservation of the book.
- Books can only be reserved if they are on loan to another borrower. If the book is available in the Library you are expected to come and retrieve it from the shelf in person and in this case the library staff will not contact you in this case.
- As soon as your reserved item has been returned, a library staff member will e-mail or telephone you if you are next on the list.
- The book will be held on reserve for you at the library counter for two working days after its return. It will then be returned to the shelf.
Reserved items are materials with useful reference resources that are kept in the library and are not available to be checked out and borrowed. These may be books or electronic items. The maximum time for consulting a reserved item is one hour. If a reserved item is lost by a student or even taken out of the library by mistake, a fine shall be applied.
This service provides faculty updated information on new arrivals of books, periodicals, and electronic databases in their fields.
Newspapers and magazines
The library has subscribed to the following newspapers and magazines for general and cultural use: Al- Ahram Weekly - Teen Stuff - The Economist – Time, etc.
Group Study Rooms
In the university library there are two study rooms for individuals who desire a private and quiet atmosphere. They can be used free of charge by any of the following users:
- Academics and university professors
- Graduate students
- Post-doctoral students
- Users with special needs.
Training sessions (Citation tools)
There are many software tools available to help students and researchers collate and manage citations and references. Here are a few recommendations from library staff. If after reading this documentation you require further assistance in enabling reference management software to work with library resources please contact main library.
EndNote: is a commercial reference management software package, used to manage bibliographies and references when writing essays and articles. It is produced by Thomson Reuters.