Total facilities management /
Atkin, Brian.
Total facilities management / Brian Atkin, Adrian Brooks. - Second edition - xv, 238 pages : illustrations ; 25 cm.
Includes bibliographical references (p. [234]) and index.
An introduction to facilities management; Developing a strategy for facilities management; Retaining services in-house vs. outsourcing; Change management; Human resources management implications; Policy and procedures for outsourcing; Policy and procedures for in-house provision; Service specifications, service level agreements and performance; Employment, health and safety considerations; Workplace productivity; Facilities management service providers; Managing service provider and supplier relationships; Contract management and financial control; Benchmarking best practice; Public-private partnerships; Education, training and development; Appendix A; Glossary.
Bridging the gap between the theory of facilities management and its implementation, this book raises issues which various practitioners should consider before embarking on a particular plan. It shows the link between facilities management practice and an organisation's business objectives, and deals with issues known to concern practitioners.
9781405127905 (pbk. : alk. paper) 1405127902 (pbk. : alk. paper)
Real estate management.
Facility management.
Building management.
658.2 / A.B.T
Total facilities management / Brian Atkin, Adrian Brooks. - Second edition - xv, 238 pages : illustrations ; 25 cm.
Includes bibliographical references (p. [234]) and index.
An introduction to facilities management; Developing a strategy for facilities management; Retaining services in-house vs. outsourcing; Change management; Human resources management implications; Policy and procedures for outsourcing; Policy and procedures for in-house provision; Service specifications, service level agreements and performance; Employment, health and safety considerations; Workplace productivity; Facilities management service providers; Managing service provider and supplier relationships; Contract management and financial control; Benchmarking best practice; Public-private partnerships; Education, training and development; Appendix A; Glossary.
Bridging the gap between the theory of facilities management and its implementation, this book raises issues which various practitioners should consider before embarking on a particular plan. It shows the link between facilities management practice and an organisation's business objectives, and deals with issues known to concern practitioners.
9781405127905 (pbk. : alk. paper) 1405127902 (pbk. : alk. paper)
Real estate management.
Facility management.
Building management.
658.2 / A.B.T