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Managing knowledge : critical investigations of work and learning /

Managing knowledge : critical investigations of work and learning / edited by Craig Prichard ... [et al.]. - xxx, 255 pages : illustrations ; 24 cm.

Includes bibliographical references and index.

Knowledge managers : history and challenges / Claire McInerney and Darcy LeFevre --
Intellectual capital : managing by numbers / Ali Yakhlef and Miriam Salzer-Mörling --
Bugged : the software development process / Lynne F. Baxter --
Knowledge management and the conduct of expert labour / Richard Hull --
Safe enclaves, political enclaves and knowledge working / Niall Hayes and Geoff Walsham --
Intranets and knowledge management : de-centered technologies and the limits of technological discourse / Sue Newell [and others] --
The bearable lightness of control : organisational reflexivity and the politics of knowledge management / Alan McKinlay --
Human capital or capitalising on humanity? Knowledge, skills and competencies in interactive service work / Paul Thompson, Chris Warhurst and George Callaghan --
Re-pairing knowledge worker and service worker : a critical autobiography of stepping into the shoes of my other / Dorothy Lander --
Knowledge workers 'r' us : academics, practitioners, and 'specific intellectuals' / Deborah Jones --
Know, learn and share! The knowledge phenomena and the construction of a consumptive-communicative body / Craig Prichard --
Conclusion : Theorising knowledge as work : the need for a 'knowledge theory of value' / Roy Jacques --
From knowledge to learning / Hugh Willmott --
Responding to Jacques' "Theorising knowledge as work : the need for a knowledge theory of value" / Richard Hull --
Response to Jacques / Mike Chumer --
"A theory in search of a problem?" : a response to Roy Jacques' "Theorising knowledge as work : the need for a knowledge theory of value" / Craig Prichard --
Roy Jacques writes back / Roy Jacques.

Aimed at MBA students, postgraduates and advanced level undergraduates, this text questions the naive, self interested and popularised messages that surround knowledge work and knowledge management. Case studies highlight the politics of new communications technologies which are frequently offered as a means for managing knowledge in the workplace.

0312233639 (cloth)


Management--Study and teaching.

658.4038 / M