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Introduction to total quality : quality, productivity, competitiveness /

Goetsch, David L.

Introduction to total quality : quality, productivity, competitiveness / David L. Goetsch, Stanley Davis. - xiv, 606 pages : illustrations ; 25 cm. - Merrill's international series in engineering technology .

includes index.

Includes bibliographical references and index.

ISBN: 0023442212

LCCN: 93036630

Subjects--Topical Terms:
Total quality management.

Dewey Class. No.: 658.4013 / G.D.I.

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