Intercultural business communication /
Chaney, Lillian H.
Intercultural business communication / Lillian H. Chaney, Jeanette S. Martin. - fifith edition . - xv, 301 pages. : illustrations ; 24 cm.
Includes index.
Chapter 1: The Nature of Intercultural Communication Chapter 2: Universal Systems Chapter 3: Contrasting Cultural Values Chapter 4: Cultural Shock Chapter 5: Language Chapter 6 Oral and Nonverbal Communication Patterns Chapter 7: Written Communication Chapter 8: Global Etiquette Chapter 9: Business and Social Customs Chapter 10: Intercultural Negotiation Process Chapter 11: Intercultural Negotiation Components Chapter 12: Laws Affecting International Business and Travel
9780132127905 (alk. paper) 0132127903 (alk. paper)
2009048545
Business etiquette.
Business communication.
Intercultural communication.
Corporate culture.
HF5389 / .C47 2011
395.52 / C.L.I
Intercultural business communication / Lillian H. Chaney, Jeanette S. Martin. - fifith edition . - xv, 301 pages. : illustrations ; 24 cm.
Includes index.
Chapter 1: The Nature of Intercultural Communication Chapter 2: Universal Systems Chapter 3: Contrasting Cultural Values Chapter 4: Cultural Shock Chapter 5: Language Chapter 6 Oral and Nonverbal Communication Patterns Chapter 7: Written Communication Chapter 8: Global Etiquette Chapter 9: Business and Social Customs Chapter 10: Intercultural Negotiation Process Chapter 11: Intercultural Negotiation Components Chapter 12: Laws Affecting International Business and Travel
9780132127905 (alk. paper) 0132127903 (alk. paper)
2009048545
Business etiquette.
Business communication.
Intercultural communication.
Corporate culture.
HF5389 / .C47 2011
395.52 / C.L.I