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Juran's quality planning and analysis : for enterprise quality / Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo.

By: Contributor(s): Material type: TextTextSeries: McGraw-Hill series in industrial engineering and management sciencePublisher: Boston : McGraw-Hill, [2007]Copyright date: ©2007Edition: Fifth editionDescription: xxvi, 774 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0072966629 (hard copy : alk. paper)
  • 9780072966626
Subject(s): DDC classification:
  • 658.562 22 G.F.J
Online resources:
Contents:
Introduction: A Roadmap for Change Part I: Foundation 1. Basic Concepts 2. Companywide Assessment of Quality 3. Quality Improvement and Cost Reduction 4. Operational Quality Planning and Sales Income 5. Quality Control Part II: Managerial Concepts 6. Process Management 7. Organization for Quality 8. Strategic Quality Management 9. Developing a Quality Culture Part III: Functional Applications 10. Understanding Customer Needs 11. Designing for Quality 12. Supply Chain Management 13. Operations-Manufacturing Sector 14. Operations-Service Sector 15. Inspection, Test, and Measurement 16. Quality Assurance Audits Part IV: Statistical Techniques 17. Basic Concepts of Statistics and Probability 18. Statistical Tools for Analyzing Data 19. Statistical Tools for Designing for Quality 20. Statistical Process Control Appendix I: Supplementary Problems Using Minitab Appendix II: Study Guide Examples Appendix III: Tables
Summary: The fifth edition of this highly regarded classic book on managing for quality combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today's leading trainers and consultants at the Juran Institute. (Midwest).
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"Earlier editions of this book were written by J. M. Juran."

Includes bibliographical references and indexes.

Introduction: A Roadmap for Change Part I: Foundation 1. Basic Concepts 2. Companywide Assessment of Quality 3. Quality Improvement and Cost Reduction 4. Operational Quality Planning and Sales Income 5. Quality Control Part II: Managerial Concepts 6. Process Management 7. Organization for Quality 8. Strategic Quality Management 9. Developing a Quality Culture Part III: Functional Applications 10. Understanding Customer Needs 11. Designing for Quality 12. Supply Chain Management 13. Operations-Manufacturing Sector 14. Operations-Service Sector 15. Inspection, Test, and Measurement 16. Quality Assurance Audits Part IV: Statistical Techniques 17. Basic Concepts of Statistics and Probability 18. Statistical Tools for Analyzing Data 19. Statistical Tools for Designing for Quality 20. Statistical Process Control Appendix I: Supplementary Problems Using Minitab Appendix II: Study Guide Examples Appendix III: Tables

The fifth edition of this highly regarded classic book on managing for quality combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today's leading trainers and consultants at the Juran Institute. (Midwest).

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