Technical writing : process and product / Sharon J. Gerson, Steven M. Gerson.
Material type:
TextPublisher: Upper Saddle River, NJ : Pearson Prentice Hall, [2006]Copyright date: ©2006Edition: fifth editionDescription: xxiv, 680 pages : color illustrations ; 28 cmContent type: - text
- unmediated
- volume
- 0131196642 (paperback)
- 808.0666 22 G.S.T
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
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Main library B11 | 808.0666 G.S.T (Browse shelf(Opens below)) | Available | 00007213 |
Browsing Main library shelves, Shelving location: B11 Close shelf browser (Hides shelf browser)
| 808.0666 F.L.P Pocket book of technical writing for engineers and scientists / | 808.0666 F.L.P Pocket book of technical writing for engineers and scientists / | 808.0666 F.L.P Pocket book of technical writing for engineers and scientists / | 808.0666 G.S.T Technical writing : process and product / | 808.0666 G.S.T Technical communication : process and product / | 808.0666 S.D.T Technical writing for success / | 808.0666 W.k.W Writing for the technical professions / |
Includes bibliographical references (pages 668-675) and index.
Unit 1. Defining Technical Writing --
Chapter 1. An Introduction to Technical Writing --
Writing at Work: Gulfview Architectural and Engineering Services --
Technical Writing: A Definition --
Technical Writing Scenarios --
Importance of Technical Writing --
Teamwork --
21st-Century Business Management Philosophies --
Conflict Resolution in Team Meetings --
Strategies for Successful Collaboration --
Chapter 2. Producing the Product --
The Writing Process: An Overview --
Prewriting --
Writing --
Rewriting --
The Process in Practice --
Chapter 3. Objectives in Technical Writing --
Writing at Work: Comptoday --
Clarity --
Conciseness --
Accuracy --
Organization --
Ethics --
Chapter 4. Audience Recognition and Involvement --
Writing at Work: Home and Business Mortgage (HBM) --
Audience Recognition --
Defining Terms for Different Audience Levels --
Biased Language-Issues of Diversity --
Multiculturalism --
Sexist Language --
Audience Involvement --
Unit 2. Correspondence --
Chapter 5. Memos and E-mail --
Writing at Work: Barney Allis Stores --
The Differences Between Memos and E-mail Messages --
Memos --
Sample Memos --
E-mail --
Techniques for Writing Effective E-mail Messages --
Sample E-mail Messages --
Process --
Process Log --
Chapter 6. Letters --
Writing at Work: Compuram --
Letter Components --
Letter Wizards and Templates --
Letter Formats --
Criteria for Different Types of Letters --
Process --
Process Log --
Chapter 7. The Job Search --
Writing at Work: Diskserve --
How to Find Job Openings --
Criteria for Effective Resumes --
Methods of Delivery --
Sample Resumes --
Criteria for Effective Letters of Application --
E-Mail Cover Message --
Sample E-Mail Cover Messages and Letters of Application --
Techniques for Interviewing Effectively --
Criteria for Effective Follow-Up Correspondence --
Sample Follow-Up Letter --
Checklists --
Chapter Highlights --
Unit 3. Visual Appeal --
Chapter 8. Document Design --
Importance of Document Design --
Organization --
Order --
Access --
Variety --
Chapter 9. Graphics --
Benefits of Visual Aids --
Color --
Three-Dimensional Graphics --
Criteria for Effective Graphics --
Types of Graphics --
Unit 4. Technical Applications --
Chapter 10. Fliers, Brochures, and Newsletters --
Writing at Work: Techtoolshop --
Why Write Fliers? --
Criteria for Writing Fliers --
Process --
Why Write Brochures? --
Criteria for Writing Brochures --
Process --
Why Write Newsletters? --
Criteria for Writing Newsletters --
Process --
Chapter 11. Technical Descriptions --
Types of Technical Descriptions --
Criteria for Writing Technical Descriptions --
Process --
Process Log --
Sample Technical Description --
Chapter Highlights --
Chapter 12. Instructions and User Manuals --
Writing at Work: Phlebotomydr --
Criteria for Writing Short Instructions --
Process --
Process Log --
Sample Short Instruction --
Criteria for Writing a User Manual --
Unit 5. Electronic Communication --
Chapter 13. Online Help and Web Sites --
Writing at Work: Future Promise --
The Internet-The "Information Superhighway" --
The Intranet-A Company's Internal Web --
The Extranet-A Web Within a Web --
Online Versus Paper-What's the Difference? --
Online Help --
Process --
Unit 6. Report Strategies --
Chapter 14. Research --
Criteria for Writing Research Reports --
Process --
Chapter 15. The Summary --
Criteria for Writing Summaries --
Process --
Process Log --
Chapter 16. Reports --
Writing at Work: Efa Incorporated --
Criteria for Writing Reports --
Types of Reports --
Process --
Process Log --
Chapter 17. Proposals --
Writing at Work: Best --
Criteria for Proposals --
Process --
Sample External and Internal Proposals --
Chapter 18. Oral Communication --
Writing at Work: Techstop --
Everyday Oral Communication --
Telephone and Voice Mail --
Informal Oral Presentations --
Formal Presentations --
Parts of a Formal Oral Presentation --
Visual Aids --
Powerpoint Presentations --
The Writing Process --
Unit 7. Handbook --
Chapter 19. Grammar, Punctuation, Mechanics, and Spelling --
Grammar Rules --
Punctuation --
Mechanics.
"Technical Writing: Process and Product, Fifth Edition, offers numerous tools to create effective written communication in the workplace. A step-by-step process, complete with process logs and student-written samples, will help you learn how to craft correspondence, documents, and presentations that will get the job done. Book jacket."--Jacket.
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