VoIP performance management and optimization / Adeel Ahmed, Habib Madani, Talal Siddiqui.

Introduction -- Part I. VoIP Networks Today -- Chapter 1. Voice over IP (VoIP) and Network Management -- Chapter 2. A Metrics-Based Approach for Managing the VoIP Network -- Part II. VoIP Deployment Models -- Chapter 3. VoIP Deployment Models in Service Provider Networks -- Chapter 4. Internet Telephony -- Chapter 5. VoIP Deployment Models in Enterprise Networks -- Part III. Performance and Optimization of VoIP Networks -- Chapter 6. Managing VoIP Networks -- Chapter 7. Performance Analysis and Fault Isolation -- Chapter 8. Trend Analysis and Optimization -- Part IV. Appendixes -- Appendix A. Scripts and Tools for Monitoring and Troubleshooting VoIP Networks -- Appendix B. Detailed Call Flows -- Appendix C. VoIP Dashboard -- Appendix D. Debugs, Traces, and Logs -- Index