TY - BOOK AU - Heizer,Jay H. TI - Operations management T2 - McGraw-Hill/Irwin series operations and decision sciences SN - 9780077169527 U1 - 658.5 22 PY - 2014///] CY - Berkshire [United Kingdom] : PB - McGraw-Hill Education, KW - Production management N1 - Formerly CIP. |5 Uk; Includes bibliographical references and index; 1. Introduction to Operations Management -- 2. Competitiveness, Strategy, and Productivity -- 3. Forecasting -- 4. Product and Service Design -- Supplement: Reliability -- 5. Strategic Capacity Planning for Products and Services -- Supplement: Decision Theory -- 6. Process Selection and Facilities Layout -- 7. Work Design and Measurement -- Supplement: Learning Curves -- 8. Location Planning and Analysis -- Supplement: The Transportation Model -- 9. Management of Quality -- 10. Quality Control -- Supplement: Acceptance Sampling -- 11. Aggregate Planning and Master Scheduling -- 12. MRP and ERP -- 13. Inventory Management -- 14. JIT and Lean Operations -- Supplement: Maintenance -- 15. Supply Chain Management -- 16. Scheduling -- 17. Project Management -- 18. Management of Waiting Lines -- 19. Linear Programming -- Appendix A Answers to Selected Problems -- Appendix B Tables -- Appendix C Working with the Normal Distribution ER -