TY - BOOK AU - Levy,Michael AU - Weitz,Barton A. AU - Grewal,Dhruv TI - Retailing management SN - 9781260084764 AV - HF5429 .L4828 2019 U1 - 658.87 23 PY - 2019///] CY - New York, NY PB - McGraw-Hill Education KW - Retail trade KW - Management KW - Textbooks KW - fast N1 - Includes bibliographical references and indexes; Section I. The world of retailing -- Introduction to the world of retailing -- Types of retailers -- Multichannel and omnichannel retailing -- Customer buying behavior -- Section II. Retailing strategy -- Retail market strategy -- Financial strategy -- Retail locations -- Retail site location -- Information systems and supply chain management -- Customer relationship management -- Section III. Merchandise management -- Managing the merchandise planning process -- Buying merchandise -- Retail pricing -- Retail communication mix -- Section IV. Human resources and store management -- Human resources and managing the store -- Store layout, design and visual merchandising -- Customer service -- Section V. Cases ER -