TY  - BOOK
AU  - Levoy,Bob
TI  - 201 secrets of a high-performance optometric practice
SN  - 0323028691
U1  - 617.6006 21
PY  - 2005///]
CY  - St. Louis, Mo. : 
PB  - Elsevier Mosby, 
KW  - Optometry
KW  - Practice
KW  - Practice Management, Dental
KW  - Dentist-Patient Relations
KW  - Personnel Management
KW  - methods
KW  - Dental offices
KW  - Personnel management
KW  - Management
N1  - Two hundred one secrets of a high-performance dental practice, Two hundred and one secrets of a high-performance dental practice; Includes bibliographical references and index; Ch. 1 Be different. Or better. Preferably both -- Ch. 2 Establish an emotional connection -- Ch. 3 Take your practice to the next level: make it a "brand" -- Ch. 4 Long-range strategic planning -- Ch. 5 Golden opportunities for practice growth -- Ch. 6 Secrets of savvy networking -- Ch. 7 Patient expectations, satisfaction, and loyalty -- Ch. 8 Secrets of successful case presentations -- Ch. 9 Hard-learned lessons about fees -- Ch. 10 Measure what matters to patients -- Ch. 11 Get the right people on board -- Ch. 12 Be an "employer of choice" -- Ch. 13 Secrets of staff retention -- Ch. 14 Build a high-performance team -- Ch. 15 Action steps to ignite practice growth
N2  - "This one-of-a-kind resource-featuring the collective wisdom of some of the world's most successful dentists- gives you 201 ready-to-use strategies for increasing the success and profitability of your dental practice
ER  -