TY  - BOOK
AU  - Gryna,Frank M.
AU  - Chua,Richard Chim Hai
AU  - De Feo,Joseph A.
AU  - Juran,J.M.
TI  - Juran's quality planning and analysis: for enterprise quality 
SN  - 0072966629 (hard copy : alk. paper)
U1  - 658.562 22
PY  - 2007///]
CY  - Boston
PB  - McGraw-Hill
KW  - Quality control
N1  - "Earlier editions of this book were written by J. M. Juran."; Includes bibliographical references and indexes; Introduction: A Roadmap for Change Part I: Foundation 1. Basic Concepts 2. Companywide Assessment of Quality 3. Quality Improvement and Cost Reduction 4. Operational Quality Planning and Sales Income 5. Quality Control Part II: Managerial Concepts 6. Process Management 7. Organization for Quality 8. Strategic Quality Management 9. Developing a Quality Culture Part III: Functional Applications 10. Understanding Customer Needs 11. Designing for Quality 12. Supply Chain Management 13. Operations-Manufacturing Sector 14. Operations-Service Sector 15. Inspection, Test, and Measurement 16. Quality Assurance Audits Part IV: Statistical Techniques 17. Basic Concepts of Statistics and Probability 18. Statistical Tools for Analyzing Data 19. Statistical Tools for Designing for Quality 20. Statistical Process Control Appendix I: Supplementary Problems Using Minitab Appendix II: Study Guide Examples Appendix III: Tables

N2  - The fifth edition of this highly regarded classic book on managing for quality combines the pioneering concepts of Dr. Joseph M. Juran and the teachings of the late Dr. Frank M. Gryna with the insights and experience of today's leading trainers and consultants at the Juran Institute. (Midwest)

UR  - http://www.loc.gov/catdir/enhancements/fy0664/2005029517-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0664/2005029517-t.html
ER  -