TY - BOOK AU - Woolcott,L.A. AU - Unwin,W.R. TI - Mastering business communication / T2 - Macmillan master series SN - 0333335295 U1 - 651.7 21 PY - 1983/// CY - [London] : PB - Macmillan KW - Communication in management KW - Commercial correspondence KW - Business report writing KW - English language KW - Business English N1 - Includes index; Illustrations.- Introduction.- 1 Correspondence.- 2 Reports.- 3 Summarising.- 4 Advertising and Publcity.- 5 Manuals, Instructions and Form Design.- 6 Meetings Documentation.- 7 Meetings.- 8 Spoken Communication.- 9 Listening and Reading.- 10 Role of Audio-Visual Aids.- 11 Thinking and Planning.- 12 Language.- 13 Non-verbal Communication.- 14 Charts and Graphs.- 15 Analysis and Interpretation.- 16 External and Internal Communication.- 17 Management Communication.- 18 Information Technology.- Appendix 1: Answers/notes for answers.- Appendix 2: glossary of meetings terms.- Appendix 3: Grammar, punctuation and spelling.- Appendix 4: Examination techniques.- Index UR - http://repository.fue.edu.eg/xmlui/handle/123456789/3882 ER -