TY - BOOK AU - Jones,Gareth R. AU - George,Jennifer M. TI - Essentials of contemporary management SN - 0073011223 (alk. paper) U1 - 658 22 PY - 2007///] CY - Boston, Mass. PB - McGraw-Hill KW - Management N1 - Includes bibliographical references (p. 548-574) and index; PART One: Management and Managers 1. The Management Process Today Appendix A: History of Management Thought 2. Values, Attitudes, Emotions, and Culture: The Manager as a Person PART Two: The Environment Of Management 3. Managing Ethics and Diversity 4. Managing in the Environment PART Three: Planning, Decision Making, and Competitive Advantage 5. Decision Making, Learning, Creativity, and Entrepreneurship 6. Planning, Strategy, and Competitive Advantage PART Four: Organizing and Change 7. Designing Organizational Structure 8. Control, Change, and Entrepreneurship PART Five: Leading Individuals and Groups 9. Motivation 10. Leaders and Leadership 11. Effective Team Management 12. Building and Managing Human Resources PART Six: Controlling Essential Activities and Processes 13. Communication and Information Technology Management 14. Operations Management: Managing Vital Operations and Processes Appendix B: Career Development Glossary Notes Photo Credits Name Index Subject Index Company Index N2 - Discusses managers as real people with their own personalities, strengths, weaknesses, opportunities, and problems. This text also discusses the importance of management competencies - the specific set of skills, abilities, and experiences that gives one manager the ability to perform at a higher level than another in a specific context ER -