TY - BOOK AU - Atkin,Brian AU - Brooks,Adrian TI - Total facilities management SN - 9781405127905 (pbk. : alk. paper) U1 - 658.2 22 PY - 2005/// CY - Oxford, Malden, MA PB - Blackwell Pub. KW - Real estate management KW - Facility management KW - Building management N1 - Includes bibliographical references (p. [234]) and index; An introduction to facilities management; Developing a strategy for facilities management; Retaining services in-house vs. outsourcing; Change management; Human resources management implications; Policy and procedures for outsourcing; Policy and procedures for in-house provision; Service specifications, service level agreements and performance; Employment, health and safety considerations; Workplace productivity; Facilities management service providers; Managing service provider and supplier relationships; Contract management and financial control; Benchmarking best practice; Public-private partnerships; Education, training and development; Appendix A; Glossary N2 - Bridging the gap between the theory of facilities management and its implementation, this book raises issues which various practitioners should consider before embarking on a particular plan. It shows the link between facilities management practice and an organisation's business objectives, and deals with issues known to concern practitioners UR - http://www.loc.gov/catdir/toc/ecip053/2004026966.html UR - http://www.loc.gov/catdir/enhancements/fy0802/2004026966-b.html UR - http://www.loc.gov/catdir/enhancements/fy0802/2004026966-d.html ER -