TY - BOOK AU - Gray,James G. TI - Managing the corporate image: the key to public trust SN - 0899301401 (lib. bdg. : alk. paper) U1 - 658.4 19 PY - 1986/// CY - Westport, Conn. PB - Quorum KW - Corporate image KW - Industries KW - Social aspects N1 - Includes bibliographies and index; pt. I. The corporate image concept -- What is corporate image and why is it an important concern for business leaders? -- The emerging corporation: public outcry for social responsibility -- The Tylenol crisis and comeback campaign: a case study in corporate social responsibility -- Atlantic Richfield Corporation: a model corporate image program N2 - Tackling head-on the problem of defining and managing an organizational image, especially in a crisis, Gray offers detailed guidelines for setting up a successful image program that communicates well with an organization's constituency ER -