TY  - BOOK
AU  - Caroselli,Marlene
TI  - Quality-driven designs: 36 activities to reinforce TQM concepts 
SN  - 0883900610
U1  - 658.562 20
PY  - 1992///]
CY  - San Diego
PB  - Pfeiffer & Co.
KW  - Total quality management
N1  - Includes bibliographical references (p. 115-117)
UR  - http://www.loc.gov/catdir/description/wiley034/92060880.html
ER  -