TY - BOOK AU - Pettinger,Richard TI - Mastering management skills T2 - Palgrave master series SN - 0333929381 U1 - 658 21 PY - 2001/// CY - Basingstoke PB - Palgrave KW - Management N1 - Includes bibliographical references; Introduction.- Integrity.- Leadership.- Communication.- Motivation.- Decision-making.- Presentation and Advocacy.- Working with Groups.- Planning.- Appraising and Measuring Performance.- Health and Safety.- Negotiating.- Problem-Solving.- Conclusion.- Bibliography.- Index N2 - An invaluable guide to successful, profitable, and effective management, this book provides a fully comprehensive introduction to the practical application of management theory.Mastering Management Skills explores the issues, pressures and dilemmas faced by all managers ER -