TY - BOOK AU - Futrell,Charles TI - Fundamentals of selling: customers for life SN - 025625981X U1 - 658.85 21 PY - 2002///] CY - Boston PB - Irwin/McGraw-Hill KW - Selling N1 - Includes indexes N2 - In this text the author draws on his own experience as a sales professional rather than from a theoretical perspective. He continues to develop contemporary themes such as relationship selling and technology around his classic approach ER -