TY - BOOK AU - O'Brien,James A. AU - Marakas,George M. TI - Management information systems SN - 9780073376769 (alk. paper) U1 - 658.4038011 22 PY - 2009///.] CY - Boston PB - McGraw-Hill Irwin KW - Management information systems N1 - Includes bibliographical references (p. 613-622) and indexes; MODULE I Foundation Concepts 1. Foundations of Information Systems in BusinessSection I Foundation Concepts: Information Systems in BusinessSection II Foundation Concepts: The Components of Information Systems2.Competing with Information TechnologySection I Fundamentals of Strategic AdvantageSection II Using Information for Strategic AdvantageMODULE II Information Technologies3.Computer HardwareSection I Computer Systems: End User and Enterprise ComputingSection II Computer Peripherals: Input, Output, and Storage Technologies4.Computer SoftwareSection I Application Software: End User ApplicationsSection II System Software: Computer System Management5.Data Resource ManagementSection I Managing Data ResourcesSection II Technical Foundations of Database Management6.Telecommunications and NetworksSection I The Networked EnterpriseSection II Telecommunications Network AlternativesMODULE III Business Applications7.Electronic Business SystemsSection I Enterprise Business SystemsSection II Functional Business Systems8.Enterprise Business SystemsSection I Customer Relationship Management: The Business FocusSection II Enterprise Resource Planning: The Business BackboneSection III Supply Chain Management: The Business Network9.Electronic Commerce SystemsSection I Electronic Commerce FundamentalsSection II e-Commerce Applications and Issues10. Decision Support SystemsSection I Decision Support in BusinessSection II Artificial Intelligence Technologies in BusinessMODULE IV Development Processes11. Developing Business/IT StrategiesSection I Planning FundamentalsSection II Implementation Challenges12.Developing Business/IT SolutionsSection I Developing Business SystemsSection II Implementing Business Systems MODULE V Management Challenges13.Security and Ethical ChallengesSection I Security, Ethical, and Societal Challenges of ITSection II Security Management of Information Technology14.Enterprise and Global Management of Information TechnologySection I Managing Information TechnologySection II Managing Global IT N2 - Defines technology and explains how companies use the technology to improve performance. ER -