Construction business management - Schaufelberger, John, 1942- (Upper Saddle River, N.J. : Prentice Hall, 2009)
Chapter 1 - Introduction 1.1 Nature of Construction Business1.2 Primary Causes of Business Failure1.3 Business Strategies to Minimize the Risk of Business Failure1.4 Leadership Challenges1.5 Organizational Behavior1.6 Ethics1.7 Summary1.8 Review Questions1.9 Exercises1.10 Sources of Additional Information Chapter 2 - Company Organization 2.1 Introduction2.2 Alternative Forms of Business Organization2.3 Alternative Organizational Structures2.4 Organizational Design2.5 Policies and Operating Procedures2.6 Summary2.7 Review Questions2.8 Exercises2.9 Sources of Additional Information Chapter 3 - Risk Management 3.1 Introduction3.2 Risk Management Strategies3.3 Insurance3.4 Bonding3.5 Summary3.6 Review Questions3.7 Exercises3.8 Sources of Additional Information Chapter 4 - Financial Analysis and Management 4.1 Introduction4.2 Accounting Systems4.3 Accounting Methods4.4 Financial Statements4.5 Financial Analysis4.6 Financial Management4.7 Summary4.8 Review Questions4.9 Exercises4.10 Sources of Additional Information Chapter 5 - Strategic Planning and Management 5.1 Introduction5.2 Planning Process5.3 Situation Analysis5.4 Strategy Formulation5.5 Strategy Implementation5.6 Strategy Evaluation5.7 Summary5.8 Review Questions5.9 Exercises5.10 Sources of Additional Information Chapter 6 - Business Development 6.1 Introduction6.2 Marketing Construction Services6.3 Marketing Process6.4 Market Analysis6.5 Marketing Strategies6.6 Marketing Tools6.7 Marketing Plan6.8 Summary6.9 Review Questions6.10 Exercises6.11 Sources of Additional Information Chapter 7 - Human Resources Management 7.1 Introduction7.2 The Challenge7.3 Decision-making Processes7.4 Company Culture7.5 Organizational Design7.6 Staffing7.7 Employee Development7.8 Leadership Development7.9 Performance Measurement7.10 Compensation and Employee Benefits7.11 Employee Retention7.12 Union Relations7.13 Safety and Wellness Programs7.14 Regulatory Overview7.15 Summary7.16 Review Questions7.17 Exercises7.18 Sources of Additional Information Chapter 8 - Information Management 8.1 Introduction8.2 Information Requirements8.3 Hardware and Infrastructure8.4 Software8.5 Security Systems8.6 Company Web Sites8.7 Summary8.8 Review Questions8.9 Exercises8.10 Sources of Additional Material Chapter 9 - Total Quality Management 9.1 Introduction9.2 Quality Concepts9.3 Implementation9.4 Process Analysis9.5 Sustainment9.6 Effectiveness Assessment9.7 Summary9.8 Review Questions9.9 Exercises9.10 Sources of Additional Information Appendixes A - Glossary B - Strategic Plan for Pacific Constructors C - Case Study-Cascade Builders D - Case Study-Northwest Constructors E - Employment Manual for Western States Construction Index
Includes bibliographical references and index.
Keywords: Construction industry -- Management