TY - BOOK AU - Whetten,David A. AU - Cameron,Kim S. TI - Developing management skills SN - 0131441426 AV - HD30.4 .W46 2005 U1 - 658.40071173 22 PY - 2005///] CY - Upper Saddle River, NJ PB - Pearson/Prentice Hall KW - Management KW - Study and teaching KW - Problems, exercises, etc N1 - Includes bibliographical references (p. 656-676) and index; PrefaceIntroductionI. PERSONAL SKILLS1. Developing self-awareness2. Managing Stress3. Solving Problems creativelyII. INTERPERSONAL SKILLS4. Communicating Supportively5. Gaining Power and Influence6. Motivating Others7. Managing ConflictIII. GROUP SKILLS8. Empowerment and delegating9. Building effective teams10. Leading positive changeIV. SPECIFIC COMMUNICATION SKILLSSupplement A: Making Oral and Written PresentationsSupplement B: Conducting InterviewsSupplement C: Conducting MeetingsAppendicesAppendix I - Scoring Keys and Supplementary MaterialAppendix II - GlossaryAppendix III - ReferencesIndex N2 - For courses in management behaviour and management at both undergraduate and postgraduate level. Taking on a social science perspective, the text teaches the skills that are necessary for today's managers. The examples and cases integrated throughout aid students understanding for their future careers as managers ER -