TY - BOOK AU - Roberts,Alison Sarah TI - Community pharmacy: strategic change management SN - 9780074717783 U1 - 362.1782 22 PY - 2007/// CY - North Ryde, N.S.W. PB - McGraw-Hill Australia KW - Pharmaceutical services KW - Pharmacy management N1 - Includes bibliographical references and index; 1.The strategic environment for change in community pharmacy2.Strategic management and innovation in community pharmacy3.Traditional community pharmacy strategy4.Expanded community pharmacy strategy5.Focused specialty community pharmacy strategy6.Multi specialty community pharmacy strategy7.An introduction to strategic change management8.Tools for change: readiness and planning9.Tools for change: implementation at the pharmacy level10.Tools for change: implementation at the industry level11.Implementing a strategic change management program in community N2 - Covers the essential trends and issues in successful pharmacy management, for today and the future. This book helps community pharmacists and pharmacy owners adapt to an increasingly competitive and challenging retail environment by providing them with industry specific tools for change ER -