TY  - BOOK
AU  - Jain, K. C.
TI  - Total Quality Management & Business Process Transformation: (Iso-9000, Qa-9000, Iso-14000, Osha-18001) 
SN  - 9788174092397
U1  - 658.5 22
PY  - 2009///
CY  - New Delhi, India
PB  - Khanna publishers
KW  - Total quality management.
KW  - ISO 9000 Series Standards
KW  - Quality control
KW  - Standards
KW  - Evaluation
KW  -  Production management
N1  - includes reference biographical
ER  -