TY - BOOK AU - Dessler,Gary TI - Supervision and leadership in a changing world SN - 9780135058657 AV - HD66 .D467 2012 U1 - 658.4092 22 PY - 2012/// CY - Boston PB - Prentice Hall KW - Self-directed work teams KW - Leadership KW - Strategic planning KW - Employee motivation N1 - Includes bibliographical references and index; The supervisor's role in a changing world -- Leading a diverse workforce -- Solving problems and making decisions -- Planning and setting goals -- Understanding budgets and how to control work processes -- Organizing jobs and work -- The supervisor and equal employment -- Interviewing and screening employees -- Orienting and training employees -- Using motivation and incentives ER -