TY  - BOOK
AU  - Buie,Elizabeth
AU  - Murray,Dianne
TI  - Usability in government systems: user experience design for citizens and public servants 
SN  - 9780123910639 (pbk.)
AV  - QA76.9.H85 U675 2012
U1  - 004.21 23
PY  - 2012///
CY  - Amsterdam, Boston
PB  - Elsevier/Morgan Kaufmann
KW  - Human-computer interaction
KW  - User-centered system design
KW  - Web site development
KW  - Government Web sites
KW  - Electronic government information
N1  - Includes bibliographical references and index; Chapter 1 - A Brief History of User Experience in Government Systems - Chapter 2 - Usability of Public Web Sites- Chapter 3 - Usability and Government 2.0 - Chapter 4 - UX of Transactions- Chapter 4 - UX of Transactions -
N2  - Annotation
ER  -