TY  - BOOK
AU  - Adler,Ronald B.
AU  - Elmhorst,Jeanne Marquardt
AU  - Lucas,Kristen
TI  - Communicating at work: strategies for success in business and the professions 
SN  - 9780078036804 (softcover : alk. paper)
AV  - HF5718 .A33 2013
U1  - 658.45 23
PY  - 2013///]
CY  - New York
PB  - McGraw-Hill
KW  - Business communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index; Part One: Basics of Business and Professional Communication Strategic Case: Sundown Bakery 1. Communicating at Work 2. Communication, Culture, and Work Part Two: Personal SkillsStrategic Case: Omnicom Marketing 3. Listening 4. Verbal and Nonverbal Messages 5. Interpersonal Skills 6. Principles of Interviewing Part Three: Working in GroupsStrategic Case: Museum of Springfield 7. Working in Teams 8. Effective Meetings Part Four: Making Effective PresentationsStrategic Case: Fresh Air Sports 9. Developing and Organizing the Presentation 10. Verbal and Visual Support in Presentations 11. Delivering the Presentation 12. Types of Business PresentationsAppendix I: Interviewing MaterialsAppendix II: Sample PresentationsAppendix III: Business Writing

N2  - Increases the strategic approach real-world practicality and reader-friendly voice. This edition retains the hallmark features that have been praised by faculty and students - a strong emphasis on ethical communication and cultural diversity discussions of evolving communication technologies and self-assessment tool
ER  -