TY - BOOK AU - Lussier,Robert N. TI - Human relations in organizations: applications and skill building SN - 9780070171558 (alk. paper) AV - HD58.7 .L86 2010 U1 - 658.3 22 PY - 2010///] CY - Boston PB - McGraw-Hill Irwin KW - Organizational behavior KW - Interpersonal relations N1 - Includes bibliographical references and index; Part One: Intrapersonal Skills: Behavior, Human Relations, and Performance Begin with You1 Understanding Behavior, Human Relations, and Performance2 Personality, Stress, Learning, and Perception3 Attitudes, Self-Concept, Values, and Ethics4 Time and Career ManagementPart Two: Interpersonal Skills: The Foundation of Human Relations5 Interpersonal Communications6 Organizational Structure and Communication7 Dealing with ConflictPart Three: Leadership Skills: Influencing Others8 Leading and Trust9 Motivating Performance10 Ethical Power and Politics11 Networking and NegotiatingPart Four: Leadership Skills: Team and Organizational Behavior, Human Relations, and Performance12 Team Dynamics and Leadership13 Teams and Creative Problem Solving and Decision Making14 Organizational Change and Culture15 Valuing Diversity GloballyAppendix ANotes N2 - Personality, stress, learning, and perception -- Communications, emotions, and criticism -- Leading and trust -- Ethical power and politics -- Team dynamics, creativity and problem solving, and decision making -- Organizational change and culture -- Valuing diversity and inclusion globally ER -