TY  - BOOK
AU  - Gerson,Sharon J.
AU  - Gerson,Steven M.
TI  - Technical communication: process and product 
SN  - 9780131377349 (pbk.)
AV  - PE1475 .G47 2012
U1  - 808.0666 23
PY  - 2012///
CY  - Boston, MA
PB  - Prentice Hall
KW  - English language
KW  - Technical English
KW  - Rhetoric
KW  - Technical writing
N1  - Includes bibliographical references (p. 651-657) and index; An introduction to technical communication --
The communication process: prewriting, writing, and rewriting --
Clarity, conciseness, accuracy, and ethics in technical communication --
Research and documentation --
Routine correspondence: memos, letters, e-mail messages, instant messages, and text messages --
Building online communities through blogging, YouTube, Twitter, Facebook, and Virtual World Social media --
Communicating effectively to get a job --
Document design --
Using visual aids in technical communication --
Communicating to persuade --
Technical descriptions and process analyses --
Instructions, user manuals, and standard operating procedures --
Online help and web sites --
Summarizing technical communication --
Short, informal reports --
Long, formal reports --
Proposals --
Oral communication. Appendices: Grammar, punctuation, mechanics, and spelling --
Parenthetical source citations and documentation
UR  - http://repository.fue.edu.eg/xmlui/handle/123456789/4529
ER  -