Mastering business communication / L.A. Woolcott , W.R. Unwin.
Material type:
TextSeries: [London] : Macmillan, 1983Description: ix, 309 pages : illustrations ; 28 cmContent type: - text
- unmediated
- volume
- 0333335295
- 9780333335291
- 21 651.7 W.L.M.
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
Main library B5 | Commerce and business administration ( HR Management ) | 651.7 W.L.M. (Browse shelf(Opens below)) | Available | 00000898 |
Includes index.
Illustrations.- Introduction.- 1 Correspondence.- 2 Reports.- 3 Summarising.- 4 Advertising and Publcity.- 5 Manuals, Instructions and Form Design.- 6 Meetings Documentation.- 7 Meetings.- 8 Spoken Communication.- 9 Listening and Reading.- 10 Role of Audio-Visual Aids.- 11 Thinking and Planning.- 12 Language.- 13 Non-verbal Communication.- 14 Charts and Graphs.- 15 Analysis and Interpretation.- 16 External and Internal Communication.- 17 Management Communication.- 18 Information Technology.- Appendix 1: Answers/notes for answers.- Appendix 2: glossary of meetings terms.- Appendix 3: Grammar, punctuation and spelling.- Appendix 4: Examination techniques.- Index.
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