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Usability in government systems : user experience design for citizens and public servants / [edited by] Elizabeth Buie and Dianne Murray.

Contributor(s): Material type: TextTextPublication details: Amsterdam Boston : Elsevier/Morgan Kaufmann, c2012.Description: xxxvii, 407 pages. : illustration ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780123910639 (pbk.)
  • 0123910633 (pbk.)
Subject(s): DDC classification:
  • 004.21 23 B.E.U
LOC classification:
  • QA76.9.H85 U675 2012
Contents:
Chapter 1 - A Brief History of User Experience in Government Systems - Chapter 2 - Usability of Public Web Sites- Chapter 3 - Usability and Government 2.0 - Chapter 4 - UX of Transactions- Chapter 4 - UX of Transactions -
Summary: Annotation
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Main library A1 Commerce and business administration ( Management Information Systems ) 004.21 B.E.U (Browse shelf(Opens below)) Available 00010566

Includes bibliographical references and index.

Chapter 1 - A Brief History of User Experience in Government Systems - Chapter 2 - Usability of Public Web Sites- Chapter 3 - Usability and Government 2.0 - Chapter 4 - UX of Transactions- Chapter 4 - UX of Transactions -

Annotation

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