000 03085nam a2200457 i 4500
001 R9781003389842
001 9781003389842
003 NhCcYBP
005 20250812152630.0
006 m o d
007 cr |||||||||||
008 230630t20242024enka ob 001 0 eng
010 _a 2023021337
020 _z9781032486024
024 7 _a10.4324/9781003389842
_2doi
035 _a9781003389842
037 _a9781003389842
_bTaylor & Francis
040 _aDLC
_beng
_erda
_cEG-NcFUE
042 _apcc
050 0 4 _aHD30.2
_b.M63 2024
082 0 0 _a658.05 M.E.D
_223
100 1 _aMogaji, Emmanuel,
_eauthor.
245 1 0 _aDigital consumer management :
_bunderstanding and managing consumer engagement in the digital environment /
_cEmmanuel Mogaji.
264 1 _aAbingdon, Oxon ;
_aNew York, NY :
_bRoutledge,
_c2024.
264 4 _c©2024
300 _axv, 237 pages :
_billustrations ;
_c24 cm
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
504 _aIncludes bibliographical references and index.
520 _a"Integrating consumer behaviour, digital marketing, digital platform management, web analytics and marketing insights, Digital Consumer Management provides a holistic understanding - from a brand perspective - of the management of consumers and consumption in the digital ecosystem. Chapters explore the key stakeholders in platform management, the multiple types of platforms used by brands, the various consumer-brand touchpoints, how the platforms are developed and with what goals in mind, managing consumer engagement and activities on these platforms, how the platforms are regulated, and the dark side of digital consumption. Theory is brought to life by practical examples and case studies from across sectors, and reflective questions and activities allow students to critically reflect on their learning. Providing a comprehensive picture of digital consumption activities, digital consumer behaviour across platforms, and how brands can manage and engage with the digital consumer, this text works as core and recommended reading for students studying digital consumer behaviour, digital marketing and marketing management. Accompanying online resources include PowerPoint slides and an instructor's manual"--
_cProvided by publisher.
545 0 _aEmmanuel Mogaji is an Associate Professor in Marketing at the Keele Business School, UK.
588 _aDescription based upon online resource; title from PDF title page (viewed November 1st, 2023).
650 0 _aInformation technology
_xManagement.
650 0 _aTechnological innovations
_xManagement.
650 0 _aIndustrial management
_xData processing.
776 0 8 _iPrint version:
_aMogaji, Emmanuel.
_tDigital consumer management
_dAbingdon, Oxon ; New York, NY : Routledge, 2024
_z9781032486024
_w(DLC) 2023021336
856 4 0 _aBloomington
_uhttps://www.taylorfrancis.com/books/9781003389842
_zAvailable on campus and off campus with authorized logon
942 _2ddc
_cBK
949 _hwellsebook
999 _c13295
_d13295