000			05178cam a2200433 a 4500
999			_c2444 _d2444
001			14949316
005			20210317153348.0
008			070801s2008 njua b 001 0 eng d
020			_a9780132342711
020			_a0132342715
020			_a9780132412896 (DVD)
020			_a0132412896 (DVD)
020			_a9780138128784 (set)
020			_a0138128782 (set)
020			_a9780138134549 (pbk.)
020			_a0138134545 (pbk.)
040			_aEG-NcFUE _cEG-NcFUE _dBTCTA _dBAKER _dYDXCP _dC#P _dBWX _dUKM _dEG-NcFUE _erda
082	0	0	_a658.5 _222 _bH.J.O
100	1		_aHeizer, Jay H. _910059 _eauthor
245	1	0	_aOperations management / _cJay Heizer, Barry Render.
250			_aNinth edition.
264		1	_aUpper Saddle River, N.J. : _bPearson Prentice Hall, _c[2008]
264		4	_a©2008.
300			_a1 volume (various pagings) : _billustrations (chiefly color) ; _c29 cm. + _e1 computer disc (4 3/4 inch)
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
500			_aAccompanied by DVD Student video library.
504			_aIncludes bibliographical references and indexes.
505	0		_aCover -- Title Page -- Copyright Page -- About the Authors -- Brief Table of Contents -- Table of Contents -- Preface -- Acknowledgments -- Part One: Introduction to Operations Management -- Chapter 1: Operations and Productivity -- Global Company Profile: Hard Rock Café -- What Is Operations Management? -- Organizing to Produce Goods and Services -- The Supply Chain -- Why Study OM? -- What Operations Managers Do -- The Heritage of Operations Management -- Operations for Goods and Services -- The Productivity Challenge -- Current Challenges in Operations Management Ethics, Social Responsibility, and Sustainability -- Summary -- Key Terms -- Ethical Dilemma -- Discussion Questions -- Using Software for Productivity Analysis -- Solved Problems -- Problems -- Case Studies -- Endnotes -- Rapid Review -- Self Test -- Chapter 2: Operations Strategy in a Global Environment -- Global Company Profile: Boeing -- A Global View of Operations and Supply Chains -- Developing Missions and Strategies -- Achieving Competitive Advantage Through Operations -- Issues in Operations Strategy -- Strategy Development and Implementation Strategic Planning, Core Competencies, and Outsourcing -- Global Operations Strategy Options -- Summary -- Key Terms -- Ethical Dilemma -- Discussion Questions -- Using Software to Solve Outsourcing Problems -- Solved Problems -- Problems -- Case Studies -- Endnotes -- Rapid Review -- Self Test -- Chapter 3: Project Management -- Global Company Profile: Bechtel Group -- The Importance of Project Management -- Project Planning -- Project Scheduling -- Project Controlling -- Project Management Techniques: PERT and CPM -- Determining the Project Schedule -- Variability in Activity Times Cost-Time Trade-Off s and Project Crashing -- A Critique of PERT and CPM -- Using Microsoft Project to Manage Projects -- Summary -- Key Terms -- Ethical Dilemma -- Discussion Questions -- Using Software to Solve Project Management Problems -- Solved Problems -- Problems -- Case Studies -- Endnotes -- Rapid Review -- Self Test -- Chapter 4: Forecasting -- Global Company Profile: Walt Disney Parks & Resorts -- What is Forecasting? -- The Strategic Importance of Forecasting -- Seven Steps in the Forecasting System -- Forecasting Approaches -- Time-Series Forecasting Associative Forecasting Methods: Regression and Correlation Analysis -- Monitoring and Controlling Forecasts -- Forecasting in the Service Sector -- Summary -- Key Terms -- Ethical Dilemma -- Discussion Questions -- Using Software in Forecasting -- Solved Problems -- Problems -- Case Studies -- Endnotes -- Rapid Review -- Self Test -- Part Two: Designing Operations -- Chapter 5: Design of Goods and Services -- Global Company Profile: Regal Marine -- Goods and Services Selection -- Generating New Products -- Product Development -- Issues for Product Design -- Product Development Continuum
520			_aFor courses in Operations Management. A broad, practical introduction to operations, reinforced with an extensive collection of practice problems Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the Twelfth Edition contain ample support-found in the book's solved-problems and worked examples-to help readers better understand concepts important to today's operations management profe.
650		0	_aProduction management.
700	1		_aRender, Barry. _910061 _ejoint author
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0724/2007031675.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK