000			05879cam a2200349 i 4500
999			_c3428 _d3428
001			13704945
005			20210112110234.0
008			040830s2006 njua b 001 0 eng
020			_a0131196642 (paperback)
040			_aEG-NcFUE _erda _cEG-NcFUE _dEG-NcFUE _beng
082	0	0	_a808.0666 _222 _bG.S.T
100	1		_aGerson, Sharon J., _d1948- _913705
245	1	0	_aTechnical writing : _bprocess and product / _cSharon J. Gerson, Steven M. Gerson.
250			_afifth edition
264		1	_aUpper Saddle River, NJ : _bPearson Prentice Hall, _c[2006]
264		4	_c©2006
300			_axxiv, 680 pages : _bcolor illustrations ; _c28 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 668-675) and index.
505	0		_aUnit 1. Defining Technical Writing -- Chapter 1. An Introduction to Technical Writing -- Writing at Work: Gulfview Architectural and Engineering Services -- Technical Writing: A Definition -- Technical Writing Scenarios -- Importance of Technical Writing -- Teamwork -- 21st-Century Business Management Philosophies -- Conflict Resolution in Team Meetings -- Strategies for Successful Collaboration -- Chapter 2. Producing the Product -- The Writing Process: An Overview -- Prewriting -- Writing -- Rewriting -- The Process in Practice -- Chapter 3. Objectives in Technical Writing -- Writing at Work: Comptoday -- Clarity -- Conciseness -- Accuracy -- Organization -- Ethics -- Chapter 4. Audience Recognition and Involvement -- Writing at Work: Home and Business Mortgage (HBM) -- Audience Recognition -- Defining Terms for Different Audience Levels -- Biased Language-Issues of Diversity -- Multiculturalism -- Sexist Language -- Audience Involvement -- Unit 2. Correspondence -- Chapter 5. Memos and E-mail -- Writing at Work: Barney Allis Stores -- The Differences Between Memos and E-mail Messages -- Memos -- Sample Memos -- E-mail -- Techniques for Writing Effective E-mail Messages -- Sample E-mail Messages -- Process -- Process Log -- Chapter 6. Letters -- Writing at Work: Compuram -- Letter Components -- Letter Wizards and Templates -- Letter Formats -- Criteria for Different Types of Letters -- Process -- Process Log -- Chapter 7. The Job Search -- Writing at Work: Diskserve -- How to Find Job Openings -- Criteria for Effective Resumes -- Methods of Delivery -- Sample Resumes -- Criteria for Effective Letters of Application -- E-Mail Cover Message -- Sample E-Mail Cover Messages and Letters of Application -- Techniques for Interviewing Effectively -- Criteria for Effective Follow-Up Correspondence -- Sample Follow-Up Letter -- Checklists -- Chapter Highlights -- Unit 3. Visual Appeal -- Chapter 8. Document Design -- Importance of Document Design -- Organization -- Order -- Access -- Variety -- Chapter 9. Graphics -- Benefits of Visual Aids -- Color -- Three-Dimensional Graphics -- Criteria for Effective Graphics -- Types of Graphics -- Unit 4. Technical Applications -- Chapter 10. Fliers, Brochures, and Newsletters -- Writing at Work: Techtoolshop -- Why Write Fliers? -- Criteria for Writing Fliers -- Process -- Why Write Brochures? -- Criteria for Writing Brochures -- Process -- Why Write Newsletters? -- Criteria for Writing Newsletters -- Process -- Chapter 11. Technical Descriptions -- Types of Technical Descriptions -- Criteria for Writing Technical Descriptions -- Process -- Process Log -- Sample Technical Description -- Chapter Highlights -- Chapter 12. Instructions and User Manuals -- Writing at Work: Phlebotomydr -- Criteria for Writing Short Instructions -- Process -- Process Log -- Sample Short Instruction -- Criteria for Writing a User Manual -- Unit 5. Electronic Communication -- Chapter 13. Online Help and Web Sites -- Writing at Work: Future Promise -- The Internet-The "Information Superhighway" -- The Intranet-A Company's Internal Web -- The Extranet-A Web Within a Web -- Online Versus Paper-What's the Difference? -- Online Help -- Process -- Unit 6. Report Strategies -- Chapter 14. Research -- Criteria for Writing Research Reports -- Process -- Chapter 15. The Summary -- Criteria for Writing Summaries -- Process -- Process Log -- Chapter 16. Reports -- Writing at Work: Efa Incorporated -- Criteria for Writing Reports -- Types of Reports -- Process -- Process Log -- Chapter 17. Proposals -- Writing at Work: Best -- Criteria for Proposals -- Process -- Sample External and Internal Proposals -- Chapter 18. Oral Communication -- Writing at Work: Techstop -- Everyday Oral Communication -- Telephone and Voice Mail -- Informal Oral Presentations -- Formal Presentations -- Parts of a Formal Oral Presentation -- Visual Aids -- Powerpoint Presentations -- The Writing Process -- Unit 7. Handbook -- Chapter 19. Grammar, Punctuation, Mechanics, and Spelling -- Grammar Rules -- Punctuation -- Mechanics.
520			_a"Technical Writing: Process and Product, Fifth Edition, offers numerous tools to create effective written communication in the workplace. A step-by-step process, complete with process logs and student-written samples, will help you learn how to craft correspondence, documents, and presentations that will get the job done. Book jacket."--Jacket.
650		0	_aEnglish language _xTechnical English. _913706
650		0	_aEnglish language _xRhetoric. _913707
650		0	_aTechnical writing. _913708
700	1		_aGerson, Steven M., _d1948- _913709
906			_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg
942			_2ddc _cBK