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008 081020s2010 ohua 001 0 eng d
010 _a 2008939936
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020 _a032458167X
040 _aEG-NcFUE
_cBTCTA
_dYDXCP
_dESU
_dDLC
_erda
050 0 0 _aHF5415.13
_b.H87 2010
082 0 0 _a658.8
_222
_bH.M.B
100 1 _aHutt, Michael D.
_920593
_eauthor
245 1 0 _aBusiness marketing management :
_bB2B /
_cMichael D. Hutt, Thomas W. Speh.
250 _aTenth edition.
264 1 _aMason, OH :
_bSouth-Western Cengage Learning,
_c[2010]
264 4 _a©2010.
300 _axxxiii, 634 pages :
_billustrations ;
_c26 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
505 0 _aPart I. The environment of business marketing -- 1. A business marketing perspective -- Part II. Managing relationships in business marketing -- 2. Organisational buying behaviour -- 3. Customer relationship management strategies for business markets -- Part III. Assessing market opportunities -- 4. Segmenting the business market and estimating segment demand -- Part IV. Formulating business marketing strategy -- 5. Business marketing planning: strategic perspectives -- 6. Business marketing strategies to global markets -- 7. Managing services for business markets -- 8. Managing innovation for business markets -- 9. Managing innovation and new industrial product development -- 10. Managing business marketing channels -- 11. Supply chain management -- 12. Pricing strategies for business markets -- 13. Business marketing communications -- Part V. Evaluating business marketing strategy and performance -- 14. Marketing performance measurement
520 _aReflecting the latest trends and issues, market-leading BUSINESS MARKETING MANAGEMENT: B2B, 11e delivers comprehensive, cutting-edge coverage that equips readers with a solid understanding of today's fast-paced B2B market. Highlighting the similarities--and emphasizing the differences--between consumer goods and B2B marketing, this proven text focuses on market analysis, organizational buying behavior, relationship management, and the ensuing adjustments required in the marketing strategy elements used to reach organizational customers. Its managerial approach ties chapter concepts directly to.
650 0 _aIndustrial marketing
_xManagement
_vCase studies.
_920594
700 1 _aSpeh, Thomas W.
_920595
_ejoint author
942 _cBK
_2ddc