000 02574nam a2200349 a 4500
999 _c8234
_d8234
001 zca2ug b3647761
005 20210325163234.0
008 111122s2013 ohu a b 001 0 engd
010 _a2011944035
020 _a9781133189572 (pbk.)
020 _a1133189571 (pbk.)
040 _aEG-NcFUE
_cDLC
_erda
082 0 0 _a658.802
_221
_bH.M.B
100 1 _aHutt, Michael D.
_920593
_eauthor
245 1 0 _aBusiness marketing management :
_bB2B /
_cMichael D. Hutt, Thomas W. Speh.
250 _aEleventh edition.
264 1 _aAustralia ;
_aMason, OH :
_bSouth-Western, Cengage Learning,
_c[2013]
264 4 _a©2013.
300 _axxx, 444 pages :
_billustrations ;
_c27 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _a"International edition"--Cover and t.p. verso.
500 _aPrevious ed.: 2010.
504 _aIncludes bibliographical references and indexes.
505 0 _aPart I. The environment of business marketing -- 1. A business marketing perspective -- Part II. Managing relationships in business marketing -- 2. Organisational buying behaviour -- 3. Customer relationship management strategies for business markets -- Part III. Assessing market opportunities -- 4. Segmenting the business market and estimating segment demand -- Part IV. Formulating business marketing strategy -- 5. Business marketing planning: strategic perspectives -- 6. Business marketing strategies to global markets -- 7. Managing services for business markets -- 8. Managing innovation for business markets -- 9. Managing innovation and new industrial product development -- 10. Managing business marketing channels -- 11. Supply chain management -- 12. Pricing strategies for business markets -- 13. Business marketing communications -- Part V. Evaluating business marketing strategy and performance -- 14. Marketing performance measurement
520 _aReflecting the latest trends and issues, the new Europe, Middle East & Africa Edition of Business Marketing Management: B2B delivers comprehensive, cutting-edge coverage that equips students with a solid understanding of today's dynamic B2B market. The similarities and differences between consumer and business markets are clearly highlighted and there is an additional emphasis on automated B2B practices and the impact of the Internet." --Cengage website
650 0 _aIndustrial marketing
_xManagement
_vCase studies.
_920594
700 1 _aSpeh, Thomas W.
_920595
_ejoint author
942 _cBK
_2ddc