000			03546cam a22004214a 4500
001			14515641
005			20251126102948.0
008			060823s2007 paua b 001 0 eng
010			_a 2006027546
020			_a0781765986 (pbk.)
020			_a9780781765985 (pbk.)
040			_aDNLM/DLC _cDLC _dYDX _dNLM _dBAKER _dYDXCP _dMUQ _dBTCTA _dDLC
050	0	0	_aRS56 _b.C65 2007
082	0	0	_a615.1 C _222
245	0	0	_aCommunication skills in pharmacy practice : _ba practical guide for students and practitioners / _c[edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall.
250			_afifth edition
264		1	_aPhiladelphia : _bWolters Kluwer/Lippincott Williams & Wilkins, _c2007.
264		1	_a©2007.
300			_axxii, 242 pages : _billustrations ; _c22 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references and index.
505	0		_aPatient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients.
520			_aThe Fifth Edition of Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice NEW TO THE FIFTH EDITION: New Pharmacy and Pharmacy Technician Instructor's Manuals available on the textbook's thePoint site help faculty administer and deliver their courses. New chapter on medication safety and communication skills (Chapter 9) offers strategies to reduce medication errors and protect patient safety. New chapter on electronic communication in healthcare (Chapter 13) provides guidelines to avoid common misunderstandings via email and the Internet. Expanded coverage of communication skills and interprofessional collaboration (Chapter 12) helps students learn how to effectively interact with other members of the healthcare team New photographs, illustrations, and tables visually engage students and enhance learning and retention of important concepts.
650		0	_aCommunication in pharmacy.
650		0	_aPharmacist and patient.
650	1	2	_aCommunication.
650	1	2	_aPharmacists.
650	2	2	_aProfessional-Patient Relations.
700	1		_aBeardsley, Robert S.
700	1		_aKimberlin, Carole L.
700	1		_aTindall, William N.
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0619/2006027546.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0714/2006027546-d.html
942			_cBK _2ddc
999			_c8388 _d8388