Tough questions, great answers : responding to patient concerns about today’s dentistry /
Wright, Robin.
Tough questions, great answers : responding to patient concerns about today’s dentistry / Responding to patient concerns about today’s dentistry Robin Wright. - ix, 150 pages : illustrations ; 26 cm
Includes bibliographical references and index.
Encouraging Communication in Patient Interviews --
Starting a Successful Answer -- Building Trust in the
Doctor's Skill and Judgment -- Reassuring Patients of
Treatment Safety -- Motivating Patients to Accept
Treatment -- Explaining Fees and Dental Benefits --
Protecting Patient Relationships in Reception --
Communication Goals for the Dental Team.
0867153202 9780867153200
Dentistry--Psychological aspects.
Dentist and patient.
Dentist-Patient Relations.
Dentistry.
617.6023 / W.R.T.
Tough questions, great answers : responding to patient concerns about today’s dentistry / Responding to patient concerns about today’s dentistry Robin Wright. - ix, 150 pages : illustrations ; 26 cm
Includes bibliographical references and index.
Encouraging Communication in Patient Interviews --
Starting a Successful Answer -- Building Trust in the
Doctor's Skill and Judgment -- Reassuring Patients of
Treatment Safety -- Motivating Patients to Accept
Treatment -- Explaining Fees and Dental Benefits --
Protecting Patient Relationships in Reception --
Communication Goals for the Dental Team.
0867153202 9780867153200
Dentistry--Psychological aspects.
Dentist and patient.
Dentist-Patient Relations.
Dentistry.
617.6023 / W.R.T.