MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02093pam a2200325 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
3035516 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210321131035.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
951013s1996 nyua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0471108049 (cloth : acidfree paper) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
EG-NcFUE |
| Transcribing agency |
EG-NcFUE |
| Modifying agency |
EG-NcFUE |
| Description conventions |
rda |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.562 |
| Edition number |
20 |
| Item number |
T |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Total quality management : |
| Remainder of title |
a cross functional perspective / |
| Statement of responsibility, etc |
Ashok Rao ... [et al.]. |
| 264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York : |
| Name of publisher, distributor, etc |
Wiley, |
| Date of publication, distribution, etc |
[1996] |
| 264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
©1996. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxvi, 630 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
24 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and indexes. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Quality as strategy --<br/>What is TQM? --<br/>The Baldrige award --<br/>Measures of quality product and quality process : the traditional approach --<br/>Measures of quality product and quality process : the emerging cost-of-quality model --<br/>Continuous improvement : basic tools --<br/>Continuous improvement : statistical process control --<br/>Continuous improvement : some advanced tools --<br/>Customer measurement I : traditional multi-attribute methods --<br/>Customer measurement II : quality function deployment --<br/>Initiating TQM : managing change --<br/>Employee practices in total quality management organizations --<br/>TQM and the product development process --<br/>Reengineering and TQM : the role of information technology --<br/>Benchmarking --<br/>Landmarks on the TQM road. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles.<br/><br/> |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Total quality management. |
| 9 (RLIN) |
12027 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rao, Ashok. |
| 9 (RLIN) |
12028 |
| Relator term |
author |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Publisher description |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/description/wiley034/95046097.html">http://www.loc.gov/catdir/description/wiley034/95046097.html</a> |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Table of Contents |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/toc/onix05/95046097.html">http://www.loc.gov/catdir/toc/onix05/95046097.html</a> |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
orignew |
| d |
1 |
| e |
ocip |
| f |
19 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |