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The mind and heart of the negotiator / Leigh L. Thompson.

By: Material type: TextTextPublisher: Upper Saddle River, N.J. : Prentice Hall, [2009]Copyright date: ©2009Edition: fourth editionDescription: xix, 411 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780131742277
  • 0131742272
  • 9780138146566
  • 013814656x
Subject(s): DDC classification:
  • 658.4052 22 T.L.M
LOC classification:
  • HD58.6 .T478 2009
Contents:
Negotiation : the mind and the heart -- Preparation : what to do before negotiation -- Distributive negotiation : slicing the pie -- Win-win negotiation : expanding the pie -- Developing a negotiating style -- Establishing trust and building a relationship -- Power, persuasion, and ethics -- Creativity and problem solving in negotiations -- Multiple parties, coalitions, and teams -- Cross-cultural negotiation -- Tacit negotiations and social dilemmas -- Negotiating via information technology.
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Includes bibliographical references and indexes.

Negotiation : the mind and the heart -- Preparation : what to do before negotiation -- Distributive negotiation : slicing the pie -- Win-win negotiation : expanding the pie -- Developing a negotiating style -- Establishing trust and building a relationship -- Power, persuasion, and ethics -- Creativity and problem solving in negotiations -- Multiple parties, coalitions, and teams -- Cross-cultural negotiation -- Tacit negotiations and social dilemmas -- Negotiating via information technology.

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