Communicating at work : strategies for success in business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst, Kristen Lucas.
Material type:
TextPublisher: New York : McGraw-Hill, [2013]Copyright date: ©2013. Edition: Eleventh editionDescription: xviii, 462 pages : color illustrations ; 26 cmContent type: - text
- unmediated
- volume
- 9780078036804 (softcover : alk. paper)
- 0078036801 (softcover : alk. paper)
- 9780071318464 (softcover : alk. paper)
- 0071318461 (softcover : alk. paper)
- 658.45 23 A.R.C
- HF5718 .A33 2013
- HF5718 .A33 2013
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
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Main library B7 | Commerce and business administration ( HR Management ) | 658.45 A.R.C (Browse shelf(Opens below)) | Available | 00010647 |
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| 658.43 K.E.C The crisis in middle management. | 658.43 L.J.M Making it happen : the unit president concept / | 658.45 A.P.P The power of corporate communication : crafting the voice and image of your business / | 658.45 A.R.C Communicating at work : strategies for success in business and the professions / | 658.45 B.L.D Leadership communication / | 658.45 G.L.M Management communication through audio-visual aids / | 658.45 M.M.G Guide to presentations / |
Includes bibliographical references and index.
Part One: Basics of Business and Professional Communication Strategic Case: Sundown Bakery 1. Communicating at Work 2. Communication, Culture, and Work Part Two: Personal SkillsStrategic Case: Omnicom Marketing 3. Listening 4. Verbal and Nonverbal Messages 5. Interpersonal Skills 6. Principles of Interviewing Part Three: Working in GroupsStrategic Case: Museum of Springfield 7. Working in Teams 8. Effective Meetings Part Four: Making Effective PresentationsStrategic Case: Fresh Air Sports 9. Developing and Organizing the Presentation 10. Verbal and Visual Support in Presentations 11. Delivering the Presentation 12. Types of Business PresentationsAppendix I: Interviewing MaterialsAppendix II: Sample PresentationsAppendix III: Business Writing
Increases the strategic approach real-world practicality and reader-friendly voice. This edition retains the hallmark features that have been praised by faculty and students - a strong emphasis on ethical communication and cultural diversity discussions of evolving communication technologies and self-assessment tool.
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