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Human relations in organizations : applications and skill building / Robert N. Lussier.

By: Material type: TextTextPublisher: Boston : McGraw-Hill Irwin, [2010]Copyright date: ©2010Edition: Eighth editionDescription: xxi, 642 pages : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780070171558 (alk. paper)
Subject(s): DDC classification:
  • 658.3 22 L.R.H
LOC classification:
  • HD58.7 .L86 2010
Contents:
Part One: Intrapersonal Skills: Behavior, Human Relations, and Performance Begin with You1 Understanding Behavior, Human Relations, and Performance2 Personality, Stress, Learning, and Perception3 Attitudes, Self-Concept, Values, and Ethics4 Time and Career ManagementPart Two: Interpersonal Skills: The Foundation of Human Relations5 Interpersonal Communications6 Organizational Structure and Communication7 Dealing with ConflictPart Three: Leadership Skills: Influencing Others8 Leading and Trust9 Motivating Performance10 Ethical Power and Politics11 Networking and NegotiatingPart Four: Leadership Skills: Team and Organizational Behavior, Human Relations, and Performance12 Team Dynamics and Leadership13 Teams and Creative Problem Solving and Decision Making14 Organizational Change and Culture15 Valuing Diversity GloballyAppendix ANotes
Summary: Personality, stress, learning, and perception -- Communications, emotions, and criticism -- Leading and trust -- Ethical power and politics -- Team dynamics, creativity and problem solving, and decision making -- Organizational change and culture -- Valuing diversity and inclusion globally.
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Includes bibliographical references and index.

Part One: Intrapersonal Skills: Behavior, Human Relations, and Performance Begin with You1 Understanding Behavior, Human Relations, and Performance2 Personality, Stress, Learning, and Perception3 Attitudes, Self-Concept, Values, and Ethics4 Time and Career ManagementPart Two: Interpersonal Skills: The Foundation of Human Relations5 Interpersonal Communications6 Organizational Structure and Communication7 Dealing with ConflictPart Three: Leadership Skills: Influencing Others8 Leading and Trust9 Motivating Performance10 Ethical Power and Politics11 Networking and NegotiatingPart Four: Leadership Skills: Team and Organizational Behavior, Human Relations, and Performance12 Team Dynamics and Leadership13 Teams and Creative Problem Solving and Decision Making14 Organizational Change and Culture15 Valuing Diversity GloballyAppendix ANotes

Personality, stress, learning, and perception -- Communications, emotions, and criticism -- Leading and trust -- Ethical power and politics -- Team dynamics, creativity and problem solving, and decision making -- Organizational change and culture -- Valuing diversity and inclusion globally.

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