Technical communication : process and product / Sharon J. Gerson, Steven M. Gerson.
Material type:
TextPublication details: Boston, MA : Prentice Hall, c2012.Edition: 7th edDescription: xxix, 663 p. : ill. ; 26 cmContent type: - text
- unmediated
- volume
- 9780131377349 (pbk.)
- 0131377345 (pbk.)
- 23 808.0666 G.S.T
- PE1475 .G47 2012
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
Main library B11 | Computers & Information Technology ( Computer Science ) | 808.0666 G.S.T (Browse shelf(Opens below)) | Available | 00013260 |
Includes bibliographical references (p. 651-657) and index.
An introduction to technical communication --
The communication process: prewriting, writing, and rewriting --
Clarity, conciseness, accuracy, and ethics in technical communication --
Research and documentation --
Routine correspondence: memos, letters, e-mail messages, instant messages, and text messages --
Building online communities through blogging, YouTube, Twitter, Facebook, and Virtual World Social media --
Communicating effectively to get a job --
Document design --
Using visual aids in technical communication --
Communicating to persuade --
Technical descriptions and process analyses --
Instructions, user manuals, and standard operating procedures --
Online help and web sites --
Summarizing technical communication --
Short, informal reports --
Long, formal reports --
Proposals --
Oral communication. Appendices: Grammar, punctuation, mechanics, and spelling --
Parenthetical source citations and documentation.
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