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A framework for marketing management / Philip Kotler.

By: Material type: TextTextPublisher: Upper Saddle River, N.J. : Prentice Hall, 2007Edition: Third editionDescription: xxii, 360 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0131452584
Subject(s): DDC classification:
  • 658.8 22 K.P.F
Contents:
Part One Understanding marketing management -- Defining marketing for the twenty-first century -- Developing and implementing marketing strategies and plans -- Understanding markets, market demand, and the marketing environment -- Part Two Connecting with customers -- Creating customer value, satisfaction, and loyalty -- Analyzing consumer markets -- Analyzing business markets -- Identifying market segments and targets -- Part Three Building strong brands -- Creating brand equity -- Creating positioning and dealing with competition -- Part Four Shaping the market offerings -- Setting product strategy and marketing through the life cycle -- Designing and managing services -- Designing pricing strategies and programs -- Part Five Delivering value -- Designing and managing value networks and channels -- Managing retailing, wholesaling, and logistics -- Part Six Communicating value -- Designing and managing integrated marketing communications -- Managing mass communications -- Managing personal communications -- Part Seven Creating successful long-term growth -- Managing marketing in the global economy.
Summary: The Internet is changing the way that consumers buy, and the way that companies buy from each other. This updated text includes these new ways of buying and selling, showing how marketers can make the most of the new technology.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Main library B7 Commerce and business administration ( Marketing ) 658.8 K.P.F (Browse shelf(Opens below)) Available 00003820

Includes bibliographical references and index.

Part One Understanding marketing management --
Defining marketing for the twenty-first century --
Developing and implementing marketing strategies and plans --
Understanding markets, market demand, and the marketing environment --
Part Two Connecting with customers --
Creating customer value, satisfaction, and loyalty --
Analyzing consumer markets --
Analyzing business markets --
Identifying market segments and targets --
Part Three Building strong brands --
Creating brand equity --
Creating positioning and dealing with competition --
Part Four Shaping the market offerings --
Setting product strategy and marketing through the life cycle --
Designing and managing services --
Designing pricing strategies and programs --
Part Five Delivering value --
Designing and managing value networks and channels --
Managing retailing, wholesaling, and logistics --
Part Six Communicating value --
Designing and managing integrated marketing communications --
Managing mass communications --
Managing personal communications --
Part Seven Creating successful long-term growth --
Managing marketing in the global economy.

The Internet is changing the way that consumers buy, and the way that companies buy from each other. This updated text includes these new ways of buying and selling, showing how marketers can make the most of the new technology.

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