The new marketing : transforming the corporate future / Malcolm McDonald and Hugh Wilson.
Material type:
TextPublisher: Oxford ; Boston : Butterworth-Heinemann, 2002Description: viii, 230 pages : illustrations ; 25 cmContent type: - text
- unmediated
- volume
- 0750653876
- 9780750653879
- 658.84 21 M.M.N
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
Main library B8 | Commerce and business administration ( Marketing ) | 658.84 M.M.N (Browse shelf(Opens below)) | Available | 00003033 |
Includes bibliographic references and index.
Preface --
Ch. 1. The new marketing: drive the digital market or it will drive you --
Ch. 2. Building the future on solid foundations: defining markets and understanding value --
Ch. 3. Planning for market transformation: determining the value proposition --
Ch. 4. Making the future happen: communicating and delivering value --
Ch. 5. Staying on track: monitoring the value delivered --
Ch. 6. Avoiding pitfalls: implementation issues --
Ch. 7. Focusing on tomorrow's customer: future trends and the implications for marketing practice --
Index.
Presents a blueprint for the marketing process to address second-generation changes brought about by technological development and the associated 'information revolution'. This book focuses on: how marketing must integrate the interactive environment from the outset; how the choice of channels changes the offer and customer contact, among others.
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