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Essentials of services marketing / Jochen Wirtz, Christopher Lovelock. by
Edition: third edition.
Material type:  Text; Format:
print
; Literary form:
Not fiction
Publisher: Harlow, England : Pearson, [2018]Publisher: ©2018
Availability: Items available for loan: Main library (1)Call number: 658.8 W.J.E. Items available for reference: Main library: Not for loan (1)Call number: 658.8 W.J.E.
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This is service design methods, a companion to This is service design doing : expanded service design thinking methods for real projects / edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider. by
- Stickdorn, Marc [author,, book designer,, compiler,, editor.]
- Lawrence, Adam [author,, book designer,, compiler,, editor.]
- Hormess, Markus [author,, book designer,, compiler,, editor.]
- Schneider, Jakob (Economist) [author,, book designer,, compiler,, editor.]
- Stickdorn, Marc. This is service design doing
Edition: First edition.
Material type: Text; Format:
print
; Literary form:
Not fiction
Publisher: Sebastopol, CA : O'Reilly Media, Inc., [2018]Copyright date: �2018
Other title: - Expanded service design thinking methods for real projects
Availability: Items available for loan: Main library (1)Call number: 658 T..
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