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Managing the corporate image : the key to public trust /

Gray, James G.

Managing the corporate image : the key to public trust / James G. Gray, Jr. - x, 164 pages : illustrations ; 24 cm.

Includes bibliographies and index.

pt. I. The corporate image concept --
What is corporate image and why is it an important concern for business leaders? --
The emerging corporation: public outcry for social responsibility --
The Tylenol crisis and comeback campaign: a case study in corporate social responsibility --
Atlantic Richfield Corporation: a model corporate image program.

Tackling head-on the problem of defining and managing an organizational image, especially in a crisis, Gray offers detailed guidelines for setting up a successful image program that communicates well with an organization's constituency.

0899301401 (lib. bdg. : alk. paper)


Corporate image.
Industries--Social aspects.

658.4 / G.J.M