MARC details
| 000 -LEADER |
| fixed length control field |
02351cam a2200385 a 4500 |
| 001 - CONTROL NUMBER |
| control field |
16965428 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20190509122442.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
110916s2014 enka 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2011038639 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9781292022338 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
1292022337 |
| 035 ## - SYSTEM CONTROL NUMBER |
| System control number |
(OCoLC)ocn755004259 |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
YDX |
| -- |
YDXCP |
| -- |
DLC |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658.4013 |
| Edition number |
23 |
| Item number |
G.D.Q |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Goetsch, David L. |
| 9 (RLIN) |
19368 |
| 245 10 - TITLE STATEMENT |
| Title |
Quality management for organizational excellence : |
| Remainder of title |
introduction to total quality / |
| Statement of responsibility, etc |
David L. Goetsch, Stanley B. Davis. |
| 250 ## - EDITION STATEMENT |
| Edition statement |
Seventh edition. |
| 264 1# - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Place of publication, distribution, etc |
Harlow, Essex : |
| Name of publisher, distributor, etc |
Pearson, |
| Date of publication, distribution, etc |
[2014] |
| 264 4# - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Date of publication, distribution, etc |
©2014 |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
468 pages : |
| Other physical details |
illustrations (black and white) ; |
| Dimensions |
28 cm |
| 336 ## - CONTENT TYPE |
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
| Source |
rdacarrier |
| Carrier type term |
volume |
| 500 ## - GENERAL NOTE |
| General note |
Includes index. |
| 500 ## - GENERAL NOTE |
| General note |
business bookfair2016 |
| 500 ## - GENERAL NOTE |
| General note |
Pearson new international edition. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
The total quality approach to quality management: achieving organizational excellence --<br/>Quality and global competitiveness --<br/>Quality management, ethics, and corporate social responsibility --<br/>Quality culture: changing hearts, minds, and attitudes --<br/>Strategic management: planning and execution for competitive advantage --<br/>Partnering and strategic alliances --<br/>Customer satisfaction, retention, and loyalty --<br/>Employee empowerment --<br/>Leadership and change --<br/>Team building and teamwork --<br/>Effective communication --<br/>Education and training --<br/>Overcoming politics, negativity, and conflict in the workplace --<br/>ISO 9000 and total quality: the relationship --<br/>Overview of total quality tools --<br/>Problem solving and decision making --<br/>Quality function deployment --<br/>Optimizing and controlling processes through statistical process control --<br/>Continual improvement methods with Six Sigma, Lean, Lean Six Sigma, and more --<br/>Benchmarking --<br/>Just-in-time/Lean manufacturing (JIT/Lean) --<br/>Improving total quality management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Total quality management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Davis, Stanley, |
| Dates associated with a name |
1931- |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
| Materials specified |
Abstract |
| Uniform Resource Identifier |
<a href="http://repository.fue.edu.eg/xmlui/handle/123456789/4047">http://repository.fue.edu.eg/xmlui/handle/123456789/4047</a> |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
| a |
7 |
| b |
cbc |
| c |
orignew |
| d |
1 |
| e |
ecip |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |