Tough questions, great answers : responding to patient concerns about today’s dentistry / Robin Wright.
Material type:
TextPublisher: Chicago : Quintessence Pub. Company, [1997]Copyright date: copyright 1997Description: ix, 150 pages : illustrations ; 26 cmContent type: - text
- unmediated
- volume
- 0867153202
- 9780867153200
- Responding to patient concerns about today’s dentistry
- 21 617.6023 W.R.T.
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
Main library B1 | Dental ( Oral Medicine, Periodontology, Diagnosis & Oral Radiology ) | 617.6023 W.R.T. (Browse shelf(Opens below)) | Available | 00007130 |
Browsing Main library shelves, Shelving location: B1 Close shelf browser (Hides shelf browser)
| 617.601071 J.J.T Textbook of preventive and community dentistry / | 617.601071 J.J.T Textbook of preventive and community dentistry / | 617.601076 m Mosby's comprehensive review of dental hygiene / | 617.6023 W.R.T. Tough questions, great answers : responding to patient concerns about today’s dentistry / | 617.60233 D.E.M. Materials and procedures for today's dental assistant / | 617.60233 M. The manual of dental assisting / | 617.6028 H.C.D Dental materials : clinical applications for dental assistants and dental hygienists / |
Includes bibliographical references and index.
Encouraging Communication in Patient Interviews --
Starting a Successful Answer -- Building Trust in the
Doctor's Skill and Judgment -- Reassuring Patients of
Treatment Safety -- Motivating Patients to Accept
Treatment -- Explaining Fees and Dental Benefits --
Protecting Patient Relationships in Reception --
Communication Goals for the Dental Team.
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